Subject: Ticket Assigned - Conversation with anchu anas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 15:46:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anchu anas anchu anas                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi anchu anas, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7804172840 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1204220010004     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait, our agent will be with you shortly. Thanks Customer:  Start Again Agent:  Hi Anchu, My name is Mohamed.Thank you for contacting us. I will be happy to help you! Customer:  My delivery not get Customer:  Order before 3 days Agent:  I do apologise for that .This is not the issue we want our customer to have . Customer:  Hello Agent:  As i have checked the order wasn't delivered due to address issue. Agent:  Please provide us with your contact number and full address in order to be updated (house number - street name - neighborhood - city) Agent:  Hi, I'm not getting a response from you. Are we still connected? Agent:  Hi Anchu, I have not received a response from you still, please confirm if we are still connected? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Start Again Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi anchu anas, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7804172840 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1204220010004     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:17 PM, 06th Dec                     anchu anas                    Hello           07:17 PM, 06th Dec                     anchu anas                    My number given already           07:18 PM, 06th Dec                     anchu anas                    +97338910862           07:18 PM, 06th Dec                     anchu anas                    Flat no 22           07:19 PM, 06th Dec                     anchu anas                    Entrance 317           07:19 PM, 06th Dec                     anchu anas                    Hello no response           07:20 PM, 06th Dec                     anchu anas                    Manama           07:21 PM, 06th Dec                   Abdulqader                   Hi anchu , thank you for contacting us. This's kader We would be happy to help you.           07:26 PM, 06th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:27 PM, 06th Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           07:28 PM, 06th Dec                     anchu anas                    How           07:30 PM, 06th Dec                   Abdulqader                   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           07:30 PM, 06th Dec                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:33 PM, 06th Dec                     anchu anas                    I added alredy           07:33 PM, 06th Dec                     anchu anas                    New address           07:34 PM, 06th Dec                     anchu anas                    Check           07:34 PM, 06th Dec                     anchu anas                    Hello           07:35 PM, 06th Dec                     anchu anas                    Waiting for your response           07:35 PM, 06th Dec                   Abdulqader                   Flat no 22 - Entrance 317           07:35 PM, 06th Dec                     anchu anas                    Change that already I give my office address now           07:36 PM, 06th Dec                     anchu anas                    There one person call in my number i address give to him but not get           07:37 PM, 06th Dec                     anchu anas                    Waiting for your response           07:37 PM, 06th Dec                     anchu anas                    Hello’s           07:39 PM, 06th Dec                   Abdulqader                   We would like to inform that we are going to update your  address (Flat no 22 - Entrance 317 ) number to the courier team           07:40 PM, 06th Dec                     anchu anas                    When get delivery           07:41 PM, 06th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:42 PM, 06th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:43 PM, 06th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:45 PM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5423194