Subject: Ticket Assigned - Conversation with sriji
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 15:26:53 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sriji sriji                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi sriji, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9404435625 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:16 PM, 06th Dec                   Abdulqader                   Hi sriji, thank you for contacting us. This's kader We would be happy to help you.           07:18 PM, 06th Dec                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           07:19 PM, 06th Dec                   Abdulqader                    Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly            07:19 PM, 06th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:20 PM, 06th Dec                     sriji                    9404404253           07:20 PM, 06th Dec                     sriji                    Today will be ready for pickup?           07:20 PM, 06th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.  please that we will contact you through your email once we get any updates           07:23 PM, 06th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:24 PM, 06th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:26 PM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5423062