Subject: Ticket Assigned - Conversation with Micky
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 15:17:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Micky Micky                    When it will be delivered???????           06:55 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:55 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Hello Micky , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:55 PM, 06th Dec                     Micky                    1           06:55 PM, 06th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:55 PM, 06th Dec                     Micky                    9404414348           06:55 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP120522003611    You can also easily track your order from My Account > Order History.             06:55 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:55 PM, 06th Dec                     Micky                    2           06:56 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:56 PM, 06th Dec                     Micky                    1           06:56 PM, 06th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:56 PM, 06th Dec                     Micky                    [email-masked]           06:56 PM, 06th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:56 PM, 06th Dec                     Micky                    Urgent           06:56 PM, 06th Dec                   Abdulqader                   Hi Micky , thank you for contacting us. This's kader We would be happy to help you.           06:58 PM, 06th Dec                     Micky                    When my order will be delivered???           06:58 PM, 06th Dec                     Micky                    I didn't request for reschedule!           06:58 PM, 06th Dec                     Micky                             06:58 PM, 06th Dec                     Micky                    Hello??           07:01 PM, 06th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:01 PM, 06th Dec                     Micky                    Ok           07:01 PM, 06th Dec                   Abdulqader                   Is this contact number is right +971563982694?           07:02 PM, 06th Dec                     Micky                    Yes           07:02 PM, 06th Dec                   Abdulqader                    We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.             07:03 PM, 06th Dec                     Micky                    When it will be!           07:04 PM, 06th Dec                     Micky                    I didn't even request to reschedule           07:04 PM, 06th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.  please that we will contact you through your email once we get any updates           07:07 PM, 06th Dec                     Micky                    I was waiting for it yesterday as I received notification that's already out for delivery           07:07 PM, 06th Dec                     Micky                    Then you put request for schedule I didn't even request for it!           07:08 PM, 06th Dec                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly3           07:11 PM, 06th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:13 PM, 06th Dec                     Micky                    This delivery only I need urgent!           07:14 PM, 06th Dec                   Abdulqader                   we’ll do our best to sort this out quickly..           07:16 PM, 06th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:16 PM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5422987