Subject: Ticket Assigned - Conversation with H.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 14:30:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with H. H.                    Hello           06:14 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:14 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:14 PM, 06th Dec                     H.                    1           06:15 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Hello H. , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:15 PM, 06th Dec                     H.                    1           06:15 PM, 06th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:15 PM, 06th Dec                     H.                    9404411387           06:16 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP120522003117    You can also easily track your order from My Account > Order History.             06:16 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:16 PM, 06th Dec                     H.                    2           06:18 PM, 06th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:18 PM, 06th Dec                     H.                    1           06:18 PM, 06th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:18 PM, 06th Dec                     H.                    [email-masked]           06:18 PM, 06th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:18 PM, 06th Dec                   Abdulqader                   Hi, Dear thank you for contacting us. This's kader We would be happy to help you.           06:19 PM, 06th Dec                     H.                    Hi           06:20 PM, 06th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:20 PM, 06th Dec                     H.                    My order # 9404411387 was supposed to be delivered yesterday           06:20 PM, 06th Dec                     H.                    But it has not yet been delivered and there is no update on the status yet           06:20 PM, 06th Dec                   Abdulqader                   Is this contact number is right ?  +971502547862           06:21 PM, 06th Dec                     H.                    Yes           06:21 PM, 06th Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:23 PM, 06th Dec                     H.                    Thank y9u           06:23 PM, 06th Dec                     H.                    When is it expected to be delivered           06:24 PM, 06th Dec                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly           06:26 PM, 06th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:27 PM, 06th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:30 PM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5422644