Subject: Ticket Assigned - Conversation with sachidananadan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 13:23:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sachidananadan sachidananadan                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  sachidananadan Bot:  Hi sachidananadan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9404399219 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0545630601            05:13 PM, 06th Dec                   Abdulqader                   Hi sachidananadan, thank you for contacting us. This's kader We would be happy to help you.           05:14 PM, 06th Dec                     sachidananadan                    where is my my order           05:15 PM, 06th Dec                     sachidananadan                    i suppose to recieve it yesterday           05:15 PM, 06th Dec                     sachidananadan                    and still there is no updation from your side           05:15 PM, 06th Dec                     sachidananadan                    this is not first time iam facing same things from ur side           05:15 PM, 06th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:16 PM, 06th Dec                     sachidananadan                    okay           05:17 PM, 06th Dec                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           05:18 PM, 06th Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           05:18 PM, 06th Dec                     sachidananadan                    okay thank you somcuh           05:19 PM, 06th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?.           05:20 PM, 06th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:22 PM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5421992