Subject: Ticket Assigned - Conversation with femi sufin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Dec 2022 13:40:33 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with femi sufin femi sufin                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi femi sufin, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9404383899 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP120522001287     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi femi , thank you for contacting us. This's kader We would be happy to help you. Agent:  We request you to please allow us some time to check your details and back to you, stay with us Agent:  We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible Agent:  Do you have any other inquiries that we can help with? Agent:  It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:27 PM, 05th Dec                   Abdulqader                   Hi femi , thank you for contacting us. This's kader We would be happy to help you.           05:27 PM, 05th Dec                     femi sufin                    I still didint received the order           05:27 PM, 05th Dec                     femi sufin                    And I am about to leave office           05:28 PM, 05th Dec                     femi sufin                    If am giving office address I should get the order in office time           05:28 PM, 05th Dec                     femi sufin                    What can be done in this case           05:28 PM, 05th Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible  As the order has gone out for delivery, it will be delivered by the end of the day at the latest           05:29 PM, 05th Dec                     femi sufin                    ?           05:30 PM, 05th Dec                     femi sufin                    I am saying I gave the office address ..and it’s 5.30 pm am about to leave           05:31 PM, 05th Dec                     femi sufin                    How it can be delivered after office time           05:31 PM, 05th Dec                     femi sufin                    How I will change address now           05:31 PM, 05th Dec                   Abdulqader                   Kindly provide us the new address           05:31 PM, 05th Dec                     femi sufin                    Here ?           05:32 PM, 05th Dec                     femi sufin                    Flat 802 , The pulse Residence A2 Icon , Dubai South           05:33 PM, 05th Dec                   Abdulqader                   We would like to inform that we are going to update your provided address to the courier team as your order is already shipped from the warehouse and its in transit.           05:34 PM, 05th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:34 PM, 05th Dec                     femi sufin                    Now it be delivered to new address ?           05:35 PM, 05th Dec                   Abdulqader                   Yes to this address : Flat 802 , The pulse Residence A2 Icon , Dubai South           05:36 PM, 05th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:38 PM, 05th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:40 PM, 05th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5414377