Subject: Ticket Assigned - Conversation with Abdul Majeed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Dec 2022 13:19:42 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdul Majeed Abdul Majeed                    Hi           05:02 PM, 05th Dec                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:02 PM, 05th Dec                    Centrepoint KW whatsapp bot                    Hello Abdul Majeed , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:02 PM, 05th Dec                     Abdul Majeed                    2           05:02 PM, 05th Dec                    Centrepoint KW whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1800871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:02 PM, 05th Dec                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:02 PM, 05th Dec                     Abdul Majeed                    2           05:02 PM, 05th Dec                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:02 PM, 05th Dec                     Abdul Majeed                    1           05:02 PM, 05th Dec                    Centrepoint KW whatsapp bot                   Please enter your email address           05:03 PM, 05th Dec                     Abdul Majeed                    [email-masked]           05:03 PM, 05th Dec                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:03 PM, 05th Dec                   Abdulqader                   Hi Abdul, thank you for contacting us. This's kader We would be happy to help you.           05:04 PM, 05th Dec                     Abdul Majeed                    Hi           05:04 PM, 05th Dec                     Abdul Majeed                    Around 45 minutes before your delivery man picked up one return item           05:05 PM, 05th Dec                     Abdul Majeed                    But till now it's not showing online           05:05 PM, 05th Dec                     Abdul Majeed                             05:05 PM, 05th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:07 PM, 05th Dec                     Abdul Majeed                    Ok           05:07 PM, 05th Dec                   Abdulqader                    We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           05:09 PM, 05th Dec                     Abdul Majeed                    Dear did you got my point?           05:10 PM, 05th Dec                   Abdulqader                   Yes i got it  we will check it with our courier team           05:11 PM, 05th Dec                   Abdulqader                   we will be on touch with you and contact you on your email           05:11 PM, 05th Dec                     Abdul Majeed                    Very bad customer care           05:12 PM, 05th Dec                     Abdul Majeed                    When you deliver an order it will show online immediately           05:12 PM, 05th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           05:12 PM, 05th Dec                     Abdul Majeed                    Why it's not showing return online same time           05:12 PM, 05th Dec                   Abdulqader                   We’re on it - and we’ll do our best to sort this out quickly. ​ Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.           05:15 PM, 05th Dec                     Abdul Majeed                    Waiting           05:15 PM, 05th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:17 PM, 05th Dec                     Abdul Majeed                    Please existing query           05:17 PM, 05th Dec                     Abdul Majeed                    Solve           05:17 PM, 05th Dec                   Abdulqader                   Ok sure will do the needful           05:19 PM, 05th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:19 PM, 05th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5414228