Subject: Note Added - [#5365688] Conversation with fakhruddin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Dec 2022 04:53:22 +0000

Hi ,    Rahul Nerkar (TCS) added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5365688    Subject:  Conversation with fakhruddin   Requester: Fakhrugabu    Note Content:   <div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Dear Max team,</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)"><br>
</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Refund credited to customer account dated 5-Dec-22. PFA details.</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)"><br>
</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)"><img style="max-width:100%" class="ContentPasted0 w-1366 h-768" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjMyODAxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2L0pUWgI2nLv6H7bh1lNA0yzJvl30XKwOw_DAPtp8H8" data-id="2044006328010"><br>
</span></div>
<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)"><br>
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<div class="elementToProof"><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)"><span class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:813.938px">Original
 Transaction ID<span class="col-lg-3 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px">202232608722991</span><span class="col-lg-3" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px"></span></span>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
IP Address<span class="col-lg-3 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px">40.67.250.40</span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>Batch
 ID<span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
Transaction Date/Time<span class="col-lg-3 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px">Mon
 Dec 05 07:49:47 AST 2022</span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>Post
 Date<span class="col-lg-2 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px">1205</span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
Transaction ID<span class="col-lg-3 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px">202233907893618</span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>Action
 Code<span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span><span class="col-lg-2 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px">Credit</span><span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span><span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span><span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span><span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span><span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span><span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span><span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span><span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
Merchant ID<span class="col-lg-3 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px">2683</span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>Terminal
 ID<span class="col-lg-2 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px">268301</span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
Payment Instrument<span class="col-lg-3 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px">Debit
 Card</span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>Brand
 ID<span class="col-lg-2 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px">Commercial Bank of Kuwait</span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
Card Number<span class="col-lg-3 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px">521175******7159</span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>Card
 Expiration<span class="col-lg-2 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px">Apr , 2024</span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
Transaction Amount<span class="col-lg-3 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px">6.000</span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>Currency
 Code<span class="col-lg-2 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px">414</span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
Merchant Track ID<span class="col-lg-3 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px">pay_z6x6r7lma2mlff7ks24gz44hci</span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>Result
 Code<span class="col-lg-2 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px">CAPTURED</span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
Host Response<span class="col-lg-3 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px">00</span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>Authorization
 Code<span class="col-lg-2 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px">409692</span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
AVS Response<span class="col-lg-3" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px"></span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>CVD2
 Validation Repsonse<span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
Reference ID<span class="col-lg-3 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px">233997000024</span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>STAN
 ID<span class="col-lg-2 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px">958920</span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
Cardholder Address<span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
ECI<span class="col-lg-3 ContentPasted1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px">7</span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>Cardholder
 Zip Code<span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
User Field 1<span class="col-lg-3" title="" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px;overflow:hidden;text-overflow:ellipsis"></span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>User
 Field 2<span class="col-lg-2" title="" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px;overflow:hidden;text-overflow:ellipsis"></span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
User Field 3<span class="col-lg-3" title="" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px;overflow:hidden;text-overflow:ellipsis"></span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>User
 Field 4<span class="col-lg-2" title="" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px;overflow:hidden;text-overflow:ellipsis"></span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
User Field 5<span class="col-lg-3" title="" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px;overflow:hidden;text-overflow:ellipsis"></span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span><span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span>
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
UCAF<span class="col-lg-3" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:203.484px"></span><span class="col-lg-1" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:67.8125px"></span>Host
 Tran ID<br>

</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
Regards,<br>

</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
Rahul Nerkar.
</div>
<div class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block">
<span class="col-lg-2" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:135.641px"></span>
</div>
<span class="col-lg-12" style="box-sizing:border-box;min-height:1px;float:left;display:inline-block;width:813.938px"></span><br>
</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, December 4, 2022 3:44 PM<br>
<b>To:</b> Rahul Nerkar (TCS) &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5365688] - Conversation with fakhruddin
</div>
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<div style="font-size:14px">
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<div dir="ltr">Dear team,<br>
<br>
Kindly note the refund for the order below appear : no refund action found<br>
<br>
Please check<br>
<br>
As it's Kent issue<br>
<br>
Order: 8401886371<br>
<br>
Amount:KWD6.00<br>
<br>
Please process the refund</div>
</div>
<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span dir="ltr" style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">MAX </span>Support
 Team</div>
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<br>

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