Subject: Ticket Assigned - Conversation with Joel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Dec 2022 14:50:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Joel Joel                    Hi           06:29 PM, 04th Dec                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:29 PM, 04th Dec                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:29 PM, 04th Dec                     Joel                    1           06:29 PM, 04th Dec                    Centrepoint KW whatsapp bot                    Hello Joel , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:29 PM, 04th Dec                     Joel                    1           06:29 PM, 04th Dec                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           06:29 PM, 04th Dec                     Joel                    8404015706           06:32 PM, 04th Dec                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1203220003507    You can also easily track your order from My Account > Order History.             06:32 PM, 04th Dec                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:32 PM, 04th Dec                     Joel                    It’s said It will arrive tdy but I got no call or anything yet           06:33 PM, 04th Dec                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:33 PM, 04th Dec                     Joel                    2           06:33 PM, 04th Dec                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:33 PM, 04th Dec                     Joel                    1           06:33 PM, 04th Dec                    Centrepoint KW whatsapp bot                   Please enter your email address           06:33 PM, 04th Dec                     Joel                    [email-masked]           06:33 PM, 04th Dec                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:33 PM, 04th Dec                   Abdulqader                   H Joeli, thank you for contacting us. This's kader We would be happy to help you.           06:35 PM, 04th Dec                     Joel                    Hiii           06:35 PM, 04th Dec                     Joel                    I had placed an order and it’s said it will arrive tdy           06:35 PM, 04th Dec                     Joel                    But till now I didn’t get any call or any info may I know if I willl be able to get it tdy           06:36 PM, 04th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:38 PM, 04th Dec                     Joel                    Yea sure           06:39 PM, 04th Dec                   Abdulqader                   Is this contact number is right +96597972177 ?           06:41 PM, 04th Dec                     Joel                    Yes           06:41 PM, 04th Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:43 PM, 04th Dec                     Joel                    Yes but plz try to get it delivered tdy as it’s urgent           06:43 PM, 04th Dec                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly           06:45 PM, 04th Dec                     Joel                    Okkay thank you           06:45 PM, 04th Dec                     Joel                    My deliver location is salmiya block12           06:46 PM, 04th Dec                   Abdulqader                   ok sure will do the needful           06:48 PM, 04th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:48 PM, 04th Dec                     Joel                    Nono thank you           06:48 PM, 04th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:49 PM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5407886