Subject: Ticket Assigned - Conversation with Nadine
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Dec 2022 14:45:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nadine Nadine                    Hi           06:29 PM, 04th Dec                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:29 PM, 04th Dec                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:29 PM, 04th Dec                     Nadine                    1           06:29 PM, 04th Dec                    Centrepoint KW whatsapp bot                    Hello Nadine , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:29 PM, 04th Dec                     Nadine                    1           06:29 PM, 04th Dec                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           06:29 PM, 04th Dec                     Nadine                    8403660181           06:30 PM, 04th Dec                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1201220004112    You can also easily track your order from My Account > Order History.             06:30 PM, 04th Dec                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:30 PM, 04th Dec                     Nadine                    2           06:31 PM, 04th Dec                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:31 PM, 04th Dec                     Nadine                    1           06:31 PM, 04th Dec                    Centrepoint KW whatsapp bot                   Please enter your email address           06:31 PM, 04th Dec                     Nadine                    [email-masked]           06:31 PM, 04th Dec                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:31 PM, 04th Dec                   Abdulqader                   Hi Nadine, thank you for contacting us. This's kader We would be happy to help you.           06:32 PM, 04th Dec                     Nadine                    Hi kader           06:32 PM, 04th Dec                     Nadine                    Pls i want to know when i will receive my order           06:32 PM, 04th Dec                     Nadine                    If u track it it shows last delivery attempt on the 2nd of dec           06:33 PM, 04th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:35 PM, 04th Dec                     Nadine                    Ok           06:35 PM, 04th Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:38 PM, 04th Dec                     Nadine                    Then when i should expect it?           06:39 PM, 04th Dec                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           06:41 PM, 04th Dec                     Nadine                    Ok           06:42 PM, 04th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:43 PM, 04th Dec                     Nadine                    No thank u           06:43 PM, 04th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:45 PM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5407843