Subject: Ticket Assigned - Conversation with Kim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Dec 2022 12:45:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kim Kim                    Hi. Just want to follow up on my order           04:36 PM, 04th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:36 PM, 04th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:36 PM, 04th Dec                     Kim                    1           04:36 PM, 04th Dec                   MAX UAE whatsapp bot                    Hello Kim , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:36 PM, 04th Dec                     Kim                    1           04:36 PM, 04th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           04:36 PM, 04th Dec                     Kim                    9403908878           04:36 PM, 04th Dec                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            04:36 PM, 04th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:36 PM, 04th Dec                     Kim                    2           04:37 PM, 04th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:37 PM, 04th Dec                     Kim                    1           04:37 PM, 04th Dec                   MAX UAE whatsapp bot                   Please enter your email address           04:37 PM, 04th Dec                     Kim                    [email-masked]           04:37 PM, 04th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:37 PM, 04th Dec                   Abdulqader                   Hi Kim, thank you for contacting us. This's kader We would be happy to help you.           04:38 PM, 04th Dec                     Kim                    Hi may I know when can I get my order           04:39 PM, 04th Dec                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           04:40 PM, 04th Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           04:40 PM, 04th Dec                     Kim                    Please. I need to get it by Dec 6           04:41 PM, 04th Dec                   Abdulqader                   Ok sure will do the needful           04:42 PM, 04th Dec                     Kim                    Looking forward to your quick action. Thanks           04:43 PM, 04th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           04:44 PM, 04th Dec                     Kim                    None. Please update me soon           04:45 PM, 04th Dec                   Abdulqader                   Ok sure           04:45 PM, 04th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:45 PM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5406853