Subject: Ticket Assigned - Conversation with Ann Rafanan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Dec 2022 11:58:57 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ann Rafanan Ann Rafanan                    Hello           03:51 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:51 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:51 PM, 04th Dec                     Ann Rafanan                    1           03:51 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Hello Ann Rafanan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:51 PM, 04th Dec                     Ann Rafanan                    1           03:52 PM, 04th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:52 PM, 04th Dec                     Ann Rafanan                    9403829954           03:52 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP120222001731    You can also easily track your order from My Account > Order History.             03:53 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:53 PM, 04th Dec                     Ann Rafanan                    2           03:53 PM, 04th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:53 PM, 04th Dec                     Ann Rafanan                    1           03:54 PM, 04th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:54 PM, 04th Dec                     Ann Rafanan                    [email-masked]           03:54 PM, 04th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:54 PM, 04th Dec                   Abdulqader                   Hi Ann, thank you for contacting us. This's kader We would be happy to help you.           03:54 PM, 04th Dec                     Ann Rafanan                    May I know when my order will be delivered           03:55 PM, 04th Dec                   Abdulqader                   Is this contact number is right  +971521328719?           03:55 PM, 04th Dec                     Ann Rafanan                    Yes           03:55 PM, 04th Dec                     Ann Rafanan                    9403829954 this is the order number           03:55 PM, 04th Dec                     Ann Rafanan                    I don’t know why you are not delivering my parcel           03:56 PM, 04th Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           03:56 PM, 04th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           03:57 PM, 04th Dec                     Ann Rafanan                    Please let me know when they will deliver           03:57 PM, 04th Dec                   Abdulqader                    We wil do our best to arrange the delivery ASAP and you will updated shortly           03:57 PM, 04th Dec                     Ann Rafanan                    Yes please thank you           03:57 PM, 04th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           03:58 PM, 04th Dec                     Ann Rafanan                    Nothing else just my parcel I need it as soon as possible           03:58 PM, 04th Dec                     Ann Rafanan                    Thank you           03:58 PM, 04th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:58 PM, 04th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5406480