Subject: Ticket Assigned - Conversation with Abby
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Dec 2022 14:02:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abby Abby                    Hi           05:54 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:54 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:54 PM, 03rd Dec                     Abby                    1           05:54 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    Hello Abby , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:54 PM, 03rd Dec                     Abby                    1           05:54 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:54 PM, 03rd Dec                     Abby                             05:54 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           05:54 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            05:54 PM, 03rd Dec                     Abby                    9403844961           05:55 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            05:55 PM, 03rd Dec                     Abby                    1           05:55 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:55 PM, 03rd Dec                     Abby                    9403844961           05:55 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            05:55 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:55 PM, 03rd Dec                     Abby                    2           05:55 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:55 PM, 03rd Dec                     Abby                    1           05:55 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:55 PM, 03rd Dec                     Abby                    [email-masked]           05:55 PM, 03rd Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:55 PM, 03rd Dec                   Abdulqader                   Hi Abby, thank you for contacting us. This's kader We would be happy to help you.           05:56 PM, 03rd Dec                     Abby                    Hi           05:56 PM, 03rd Dec                     Abby                    May I know what time my order will be ready for pick up           05:56 PM, 03rd Dec                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           05:57 PM, 03rd Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           05:57 PM, 03rd Dec                     Abby                    Thank you. I need the order immediately.           05:58 PM, 03rd Dec                   Abdulqader                   Ok sure will do the needful           05:59 PM, 03rd Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:59 PM, 03rd Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:01 PM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5400556