Subject: Ticket Assigned - Conversation with Nafisa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Dec 2022 12:18:55 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nafisa Nafisa                    Hello           04:07 PM, 03rd Dec                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:07 PM, 03rd Dec                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:07 PM, 03rd Dec                     Nafisa                    1           04:07 PM, 03rd Dec                   MAX KW Whatsapp BOT                    Hello Nafisa , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:07 PM, 03rd Dec                     Nafisa                    1           04:07 PM, 03rd Dec                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           04:07 PM, 03rd Dec                     Nafisa                    8403791205           04:07 PM, 03rd Dec                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1201220010573    You can also easily track your order from My Account > Order History.             04:07 PM, 03rd Dec                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:07 PM, 03rd Dec                     Nafisa                    2           04:07 PM, 03rd Dec                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:07 PM, 03rd Dec                     Nafisa                    1           04:07 PM, 03rd Dec                   MAX KW Whatsapp BOT                   Please enter your email address           04:07 PM, 03rd Dec                     Nafisa                    [email-masked]           04:07 PM, 03rd Dec                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           04:07 PM, 03rd Dec                   Abdulqader                   Hi Naifsa, thank you for contacting us. This's kader We would be happy to help you.           04:09 PM, 03rd Dec                     Nafisa                    Hello           04:09 PM, 03rd Dec                     Nafisa                    My order no is 8403791205           04:09 PM, 03rd Dec                     Nafisa                    I received this SMS Yesterday   Hi, we missed you! We were unable to deliver your order 8403791205 on 2022-12-02 23:17:23, reason: Customer no response. We'll make another delivery attempt soon. Click to give feedback http://m.shk.do/6gMvy85k Stay Happy!           04:10 PM, 03rd Dec                     Nafisa                    Although I haven’t received any call from the agent           04:10 PM, 03rd Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:11 PM, 03rd Dec                   Abdulqader                   Is this contact number is right +96566476838 ?           04:13 PM, 03rd Dec                     Nafisa                    Yes           04:13 PM, 03rd Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           04:15 PM, 03rd Dec                     Nafisa                    Thank you so much           04:15 PM, 03rd Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           04:16 PM, 03rd Dec                     Nafisa                    No thats it           04:16 PM, 03rd Dec                     Nafisa                    Thank you so much           04:16 PM, 03rd Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:17 PM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5399729