Subject: Ticket Assigned - Conversation with CS Shalaka Waghmare
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Dec 2022 16:29:47 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with CS Shalaka Waghmare CS Shalaka Waghmare                    Hi           08:16 PM, 02nd Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:16 PM, 02nd Dec                   Centrepoint UAE whatsapp bot                    Hello CS Shalaka Waghmare , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:17 PM, 02nd Dec                     CS Shalaka Waghmare                    2           08:17 PM, 02nd Dec                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:17 PM, 02nd Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:17 PM, 02nd Dec                     CS Shalaka Waghmare                    2           08:20 PM, 02nd Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:20 PM, 02nd Dec                     CS Shalaka Waghmare                    1           08:21 PM, 02nd Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:21 PM, 02nd Dec                     CS Shalaka Waghmare                    [email-masked]           08:21 PM, 02nd Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:21 PM, 02nd Dec                     CS Shalaka Waghmare                    Ok           08:21 PM, 02nd Dec                   Abdulqader                   H Dear, thank you for contacting us. This's kader We would be happy to help you.           08:22 PM, 02nd Dec                     CS Shalaka Waghmare                    Hi dear           08:22 PM, 02nd Dec                     CS Shalaka Waghmare                    I had received my parcel juniors steamer and blender yesterday           08:22 PM, 02nd Dec                     CS Shalaka Waghmare                    Order no 9403582382           08:22 PM, 02nd Dec                     CS Shalaka Waghmare                             08:23 PM, 02nd Dec                     CS Shalaka Waghmare                    It's a damaged piece           08:23 PM, 02nd Dec                     CS Shalaka Waghmare                    I wanted to know how can I return this           08:23 PM, 02nd Dec                     CS Shalaka Waghmare                    Please           08:23 PM, 02nd Dec                   Abdulqader                   Though rare this is really unfortunate that you had received a defective item in your recent purchase with us. We understand that you are skeptical about your future purchases.   We would like to inform that whenever a customer places an order from our website, all the items go through a quality check performed by our professional staff and we always make sure to deliver the products in good shape.           08:25 PM, 02nd Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:25 PM, 02nd Dec                     CS Shalaka Waghmare                    Yes yes no problem           08:25 PM, 02nd Dec                     CS Shalaka Waghmare                    It's was for my 5 month baby           08:25 PM, 02nd Dec                   Abdulqader                    We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           08:26 PM, 02nd Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           08:27 PM, 02nd Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           08:27 PM, 02nd Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:29 PM, 02nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5395718