Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Dec 2022 16:09:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hello, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9403660816 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:02 PM, 02nd Dec                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           08:02 PM, 02nd Dec                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           08:03 PM, 02nd Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           08:03 PM, 02nd Dec                     hello                    Long time to wait your agent..... Once i order through online shows it will get on next day but now two days.           08:03 PM, 02nd Dec                     hello                    Plesae let me know when i can get my order           08:04 PM, 02nd Dec                   Abdulqader                   please accept our sincere apologies for this unexpected delay Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.           08:04 PM, 02nd Dec                     hello                    I need to travel back... So please do ASAP           08:05 PM, 02nd Dec                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           08:05 PM, 02nd Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           08:06 PM, 02nd Dec                     hello                    Nothing... Thank you           08:07 PM, 02nd Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:08 PM, 02nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5395619