Subject: Ticket Assigned - Conversation with Abdul Raqib
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Dec 2022 16:10:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdul Raqib Abdul Raqib                    Hi           07:45 PM, 01st Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:45 PM, 01st Dec                   Centrepoint UAE whatsapp bot                    Hello Abdul Raqib , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:45 PM, 01st Dec                     Abdul Raqib                    1           07:45 PM, 01st Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:45 PM, 01st Dec                     Abdul Raqib                    9403657251           07:46 PM, 01st Dec                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            07:46 PM, 01st Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:46 PM, 01st Dec                     Abdul Raqib                    2           07:46 PM, 01st Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:46 PM, 01st Dec                     Abdul Raqib                    1           07:46 PM, 01st Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:46 PM, 01st Dec                     Abdul Raqib                    [email-masked]           07:46 PM, 01st Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:46 PM, 01st Dec                   Abdulqader                   Hi Abdul, thank you for contacting us. This's kader We would be happy to help you.           07:48 PM, 01st Dec                     Abdul Raqib                    Hi kader           07:48 PM, 01st Dec                     Abdul Raqib                    I want ro know the status of my order           07:48 PM, 01st Dec                     Abdul Raqib                    I am travelling tomorrow they said purchase will be ready to collect today           07:49 PM, 01st Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:52 PM, 01st Dec                     Abdul Raqib                    Ok. !           07:52 PM, 01st Dec                   Abdulqader                    I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.            07:55 PM, 01st Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           07:55 PM, 01st Dec                     Abdul Raqib                    Ohk           07:55 PM, 01st Dec                     Abdul Raqib                    But           07:55 PM, 01st Dec                     Abdul Raqib                    Do i will be getting today           07:55 PM, 01st Dec                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           07:58 PM, 01st Dec                     Abdul Raqib                    Ok           07:59 PM, 01st Dec                     Abdul Raqib                    I knew but i want correct time and details           07:59 PM, 01st Dec                     Abdul Raqib                    When..?           07:59 PM, 01st Dec                     Abdul Raqib                    I am travelling tomorrow           07:59 PM, 01st Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           08:01 PM, 01st Dec                     Abdul Raqib                    Ok take tour time           08:02 PM, 01st Dec                     Abdul Raqib                    Your**           08:02 PM, 01st Dec                   Abdulqader                   we will be on touch with you and contact you on your email           08:05 PM, 01st Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           08:08 PM, 01st Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:10 PM, 01st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5390884