Subject: Ticket Assigned - Conversation with aiswarya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Dec 2022 15:36:48 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aiswarya aiswarya                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi aiswarya, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9403614474 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:30 PM, 01st Dec                     aiswarya                    The estimated delivery was on today... Till now i haven't got any update...???           07:31 PM, 01st Dec                   Abdulqader                   Hi aiswarya, thank you for contacting us. This's kader We would be happy to help you.           07:31 PM, 01st Dec                     aiswarya                    Does i can collect it today??           07:31 PM, 01st Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:32 PM, 01st Dec                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           07:33 PM, 01st Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           07:33 PM, 01st Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:34 PM, 01st Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:36 PM, 01st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5390651