Subject: Ticket Assigned - Conversation with habibullah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Dec 2022 14:33:43 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with habibullah habibullah                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  habibullah Bot:  Hi habibullah, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9403374252 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC112922004284     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971566022530            06:18 PM, 01st Dec                     habibullah                    Ok           06:18 PM, 01st Dec                     habibullah                    Urgent delivery of my order           06:18 PM, 01st Dec                     habibullah                    I have ordered my needs two days ago but still not delivered yet and i am in urgent need of those items.           06:19 PM, 01st Dec                   Abdulqader                   Hi habibullah, thank you for contacting us. This's kader We would be happy to help you.           06:21 PM, 01st Dec                     habibullah                    Hi           06:21 PM, 01st Dec                     habibullah                    I have ordered my needs two days ago but still not delivered yet and i am in urgent need of those items.           06:22 PM, 01st Dec                     habibullah                    Can you help to to deliver my order by 11pm tonight which means in the next 3 hours.           06:23 PM, 01st Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:24 PM, 01st Dec                     habibullah                    Ok great, i am waiting...           06:25 PM, 01st Dec                   Abdulqader                   Is this contact number is right  +971566022530?           06:26 PM, 01st Dec                     habibullah                    Yes, but please contact me to my whatsapp number +93 799 044 444           06:28 PM, 01st Dec                     habibullah                    Please           06:28 PM, 01st Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:29 PM, 01st Dec                     habibullah                    Yes, because i am taking my flights early tomorrow morning           06:30 PM, 01st Dec                   Abdulqader                   ok sure will do the needful           06:31 PM, 01st Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:31 PM, 01st Dec                     habibullah                    That would be very kind of you if you solve my by delivering my order ASAP           06:32 PM, 01st Dec                     habibullah                    No thank you so much for being so responsive           06:32 PM, 01st Dec                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           06:33 PM, 01st Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:33 PM, 01st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5390157