Subject: Ticket Assigned - Conversation with arbaz ali khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Dec 2022 14:28:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arbaz ali khan arbaz ali khan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi arbaz ali khan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9403612399 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:18 PM, 01st Dec                     arbaz ali khan                    Why my order is not ready to be picked yet???           06:18 PM, 01st Dec                   Abdulqader                   Hi arbaz , thank you for contacting us. This's kader We would be happy to help you.           06:19 PM, 01st Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:21 PM, 01st Dec                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           06:23 PM, 01st Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           06:23 PM, 01st Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:24 PM, 01st Dec                     arbaz ali khan                    Hello           06:25 PM, 01st Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:26 PM, 01st Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:28 PM, 01st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5390128