Subject: Ticket Assigned - Conversation with Shafnas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 16:23:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shafnas Shafnas                    1           08:00 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:00 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Hello Shafnas , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:00 PM, 29th Nov                     Shafnas                    1           08:00 PM, 29th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:00 PM, 29th Nov                     Shafnas                    9403139728           08:00 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP112822005522    You can also easily track your order from My Account > Order History.             08:00 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:00 PM, 29th Nov                     Shafnas                    2           08:01 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:01 PM, 29th Nov                     Shafnas                    1           08:01 PM, 29th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:01 PM, 29th Nov                     Shafnas                    [email-masked]           08:01 PM, 29th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:01 PM, 29th Nov                   Abdulqader                   Hi Shaffanes, thank you for contacting us. This's kader We would be happy to help you.           08:03 PM, 29th Nov                     Shafnas                    Hi           08:05 PM, 29th Nov                     Shafnas                    9403139728           08:05 PM, 29th Nov                     Shafnas                    May I know the status of my delivery           08:05 PM, 29th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:07 PM, 29th Nov                     Shafnas                    Okay           08:07 PM, 29th Nov                     Shafnas                             08:08 PM, 29th Nov                   Abdulqader                    We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible  As the order has gone out for delivery, it will be delivered by the end of the day at the latest            08:11 PM, 29th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:13 PM, 29th Nov                     Shafnas                    It’s to late           08:13 PM, 29th Nov                     Shafnas                             08:13 PM, 29th Nov                   Abdulqader                   Is this contact number is right +971543538598?           08:14 PM, 29th Nov                     Shafnas                    Yes           08:15 PM, 29th Nov                     Shafnas                    I received this msg yesterday           08:15 PM, 29th Nov                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:18 PM, 29th Nov                     Shafnas                    Okay pls           08:18 PM, 29th Nov                     Shafnas                    Today I’m traveling to Srilanka           08:18 PM, 29th Nov                     Shafnas                    I placed the order bcoz they orginal delivery date is 28th Monday           08:19 PM, 29th Nov                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           08:20 PM, 29th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:20 PM, 29th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:23 PM, 29th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5376474