Subject: Ticket Assigned - Conversation with Omfa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 16:02:40 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Omfa Omfa                    Hello           07:39 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:39 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Hello Omfa , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:39 PM, 29th Nov                     Omfa                    2           07:39 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:39 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:39 PM, 29th Nov                     Omfa                    2           07:40 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:40 PM, 29th Nov                     Omfa                    1           07:40 PM, 29th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:40 PM, 29th Nov                     Omfa                    [email-masked]           07:40 PM, 29th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:40 PM, 29th Nov                   Abdulqader                   Hi Omfx, thank you for contacting us. This's kader We would be happy to help you.           07:47 PM, 29th Nov                     Omfa                    Hello Kader           07:47 PM, 29th Nov                     Omfa                    This is my order no9594759395,9594761478           07:47 PM, 29th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:49 PM, 29th Nov                   Abdulqader                   Kindly confirm All the items are collected by courier           07:52 PM, 29th Nov                     Omfa                    No           07:52 PM, 29th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you.   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.            07:55 PM, 29th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:55 PM, 29th Nov                     Omfa                    Ohk           07:55 PM, 29th Nov                     Omfa                    It was taking more time           07:55 PM, 29th Nov                     Omfa                    Can you raise a request a courier partner           07:56 PM, 29th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:59 PM, 29th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:01 PM, 29th Nov                     Omfa                    Ohkk           08:01 PM, 29th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:02 PM, 29th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5376312