Subject: Ticket Assigned - Conversation with Anj
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 15:54:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anj Anj                    Hi           07:31 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:31 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Hello Anj , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:31 PM, 29th Nov                     Anj                    2           07:31 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:31 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:31 PM, 29th Nov                     Anj                    2           07:32 PM, 29th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:32 PM, 29th Nov                     Anj                    1           07:32 PM, 29th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:32 PM, 29th Nov                     Anj                    [email-masked]           07:32 PM, 29th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:32 PM, 29th Nov                   Abdulqader                   Hi, Anj thank you for contacting us. This's kader We would be happy to help you.           07:42 PM, 29th Nov                     Anj                    Hi. Good evening.           07:42 PM, 29th Nov                   Abdulqader                   We can see that you are contacting us regarding your order 9403366781           07:44 PM, 29th Nov                     Anj                    Regarding this order no.           07:45 PM, 29th Nov                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           07:47 PM, 29th Nov                   Abdulqader                    Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly            07:50 PM, 29th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:50 PM, 29th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:51 PM, 29th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5376245