Subject: Ticket Assigned - Conversation with ton go
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 14:42:20 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ton go ton go                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi ton go, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7803182517 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1128220008608     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:34 PM, 29th Nov                   Abdulqader                   Hi ton , thank you for contacting us. This's kader We would be happy to help you.           06:34 PM, 29th Nov                   Abdulqader                   Is this contact number is right  +97338842177?           06:35 PM, 29th Nov                     ton go                    Hi, good evening! I have an order yesterday’ and in my app it will deliver November 28 but until now I didn’t receive           06:35 PM, 29th Nov                     ton go                    38842177 yes its my contact number           06:36 PM, 29th Nov                     ton go                    Are u there?           06:37 PM, 29th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:37 PM, 29th Nov                     ton go                    Ok thank you??           06:38 PM, 29th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:39 PM, 29th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:42 PM, 29th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5375618