Subject: Ticket Assigned - Conversation with Moneera MG
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Nov 2022 16:10:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Moneera MG Moneera MG                    Hi           07:57 PM, 28th Nov                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:57 PM, 28th Nov                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:57 PM, 28th Nov                     Moneera MG                    1           07:57 PM, 28th Nov                    Centrepoint KW whatsapp bot                    Hello Moneera MG , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:57 PM, 28th Nov                     Moneera MG                    1           07:57 PM, 28th Nov                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:57 PM, 28th Nov                     Moneera MG                    8402832720           07:58 PM, 28th Nov                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1126220014854    You can also easily track your order from My Account > Order History.             07:58 PM, 28th Nov                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:58 PM, 28th Nov                     Moneera MG                    2           07:59 PM, 28th Nov                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:59 PM, 28th Nov                     Moneera MG                    1           07:59 PM, 28th Nov                    Centrepoint KW whatsapp bot                   Please enter your email address           07:59 PM, 28th Nov                     Moneera MG                    [email-masked]           07:59 PM, 28th Nov                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:59 PM, 28th Nov                   Abdulqader                   Hi Monneera, thank you for contacting us. This's kader We would be happy to help you.           08:01 PM, 28th Nov                     Moneera MG                    Hi           08:01 PM, 28th Nov                     Moneera MG                    I was expecting my order to be delivered yesterday           08:01 PM, 28th Nov                     Moneera MG                    Sadly no one called me           08:01 PM, 28th Nov                     Moneera MG                    I was sent a tracking URL that doesnt work           08:02 PM, 28th Nov                     Moneera MG                    And my order has been rescheduled           08:02 PM, 28th Nov                     Moneera MG                    Can you please let me know where it is?           08:02 PM, 28th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:04 PM, 28th Nov                   Abdulqader                   Is this contact number is right  +96594006255?           08:05 PM, 28th Nov                     Moneera MG                    Yes           08:06 PM, 28th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           08:07 PM, 28th Nov                   Abdulqader                   we will be on touch with you and contact you on your email           08:07 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:07 PM, 28th Nov                     Moneera MG                    Can you please contact me via mobile bo?           08:08 PM, 28th Nov                   Abdulqader                   Ok sure will do the needful           08:09 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:09 PM, 28th Nov                     Moneera MG                    No thank you           08:09 PM, 28th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:10 PM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5368298