Subject: Ticket Assigned - Conversation with James
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Nov 2022 15:48:54 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with James James                    2           07:37 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:37 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Hello James , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:37 PM, 28th Nov                     James                    1           07:37 PM, 28th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:37 PM, 28th Nov                     James                    9402928827           07:38 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP112722004436    You can also easily track your order from My Account > Order History.             07:38 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:38 PM, 28th Nov                     James                    2           07:38 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:38 PM, 28th Nov                     James                    1           07:38 PM, 28th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:38 PM, 28th Nov                     James                    [email-masked]           07:38 PM, 28th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:38 PM, 28th Nov                   Abdulqader                   Hi james, thank you for contacting us. This's kader We would be happy to help you.           07:38 PM, 28th Nov                     James                    Hello. My order didnt arrived yet.           07:39 PM, 28th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:41 PM, 28th Nov                     James                    Sure           07:42 PM, 28th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible  As the order has gone out for delivery, it will be delivered by the end of the day at the latest           07:45 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:45 PM, 28th Nov                     James                    Nothing more.           07:45 PM, 28th Nov                     James                    Is its ure it will ne delivered today?           07:46 PM, 28th Nov                   Abdulqader                    We wil do our best to arrange the delivery ASAP and you will updated shortly           07:46 PM, 28th Nov                     James                    Ok. Thank you.           07:47 PM, 28th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:48 PM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5368090