Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Nov 2022 15:45:05 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  delivery tracking Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9402741159 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP112622006972     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0552496656            07:20 PM, 28th Nov                   Abdulqader                   Hi, thank you for contacting us. This's kader We would be happy to help you.           07:20 PM, 28th Nov                     hi                    last 2 days i am waiting for the delivery           07:21 PM, 28th Nov                     hi                    still not get           07:21 PM, 28th Nov                     hi                    now i got massage from courier company unable to delivery           07:22 PM, 28th Nov                     hi                    why what wrong with you           07:22 PM, 28th Nov                     hi                    i want to leave country today night           07:22 PM, 28th Nov                     hi                    must i need today           07:22 PM, 28th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:23 PM, 28th Nov                     hi                    4 times i complaint to the customer care ..they just raise the complaint only           07:23 PM, 28th Nov                     hi                    must i need today           07:24 PM, 28th Nov                   Abdulqader                   Is this contact number is right  971552496656?           07:26 PM, 28th Nov                     hi                    yes           07:26 PM, 28th Nov                     hi                    there is 2 Alternative numbers           07:27 PM, 28th Nov                     hi                    ??           07:28 PM, 28th Nov                   Abdulqader                   Please provide us with an alternative mobile number           07:29 PM, 28th Nov                     hi                    0565449655           07:30 PM, 28th Nov                     hi                    anyway i need must today           07:30 PM, 28th Nov                     hi                    no more option           07:30 PM, 28th Nov                     hi                    what is the problem?           07:32 PM, 28th Nov                   Abdulqader                    We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.             07:34 PM, 28th Nov                     hi                    i need today only because i leave the country today by 11pm           07:35 PM, 28th Nov                     hi                    so maximum i need before 10 pm           07:35 PM, 28th Nov                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly           07:37 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:37 PM, 28th Nov                     hi                    ??           07:37 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:37 PM, 28th Nov                     hi                    no otherwise paas me courier company contact number           07:37 PM, 28th Nov                     hi                    if not possible i will complaint against this issue           07:38 PM, 28th Nov                     hi                    thats it           07:38 PM, 28th Nov                     hi                    its so bad           07:38 PM, 28th Nov                     hi                    2 days i am waiting           07:39 PM, 28th Nov                   Abdulqader                   Please accept our full apologies, as we do not have the contact number of courier partner at this moment Kindly note we'll do our best to deliver your order asap and will be contacting you by this number 0565449655               07:40 PM, 28th Nov                     hi                    ok but today not tomorrow           07:40 PM, 28th Nov                   Abdulqader                   Ok sure wil do the needful           07:42 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:42 PM, 28th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:44 PM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5368054