Subject: Ticket Assigned - Conversation with Falah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Nov 2022 15:41:46 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Falah Falah                    Hi           07:28 PM, 28th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:28 PM, 28th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:28 PM, 28th Nov                     Falah                             07:28 PM, 28th Nov                   MAX UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:28 PM, 28th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:28 PM, 28th Nov                     Falah                    English           07:28 PM, 28th Nov                   MAX UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:28 PM, 28th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:28 PM, 28th Nov                     Falah                    1           07:28 PM, 28th Nov                   MAX UAE whatsapp bot                    Hello Falah , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:29 PM, 28th Nov                     Falah                    1           07:29 PM, 28th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:29 PM, 28th Nov                     Falah                    3           07:29 PM, 28th Nov                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           07:29 PM, 28th Nov                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:29 PM, 28th Nov                     Falah                    2           07:29 PM, 28th Nov                   MAX UAE whatsapp bot                    Hello Falah , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:29 PM, 28th Nov                     Falah                    3           07:29 PM, 28th Nov                   MAX UAE whatsapp bot                    Returned some items? Here's how your refund works?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            07:29 PM, 28th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:29 PM, 28th Nov                     Falah                    2           07:29 PM, 28th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:30 PM, 28th Nov                     Falah                    1           07:30 PM, 28th Nov                   MAX UAE whatsapp bot                   Please enter your email address           07:30 PM, 28th Nov                     Falah                    [email-masked]           07:30 PM, 28th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:30 PM, 28th Nov                     Falah                    Ok           07:30 PM, 28th Nov                   Abdulqader                   Hi falah, thank you for contacting us. This's kader We would be happy to help you.           07:30 PM, 28th Nov                     Falah                    Hi           07:31 PM, 28th Nov                     Falah                             07:31 PM, 28th Nov                     Falah                    I just wanted to know if i order now           07:31 PM, 28th Nov                     Falah                    When will the shipment 1of 1 be delivered           07:31 PM, 28th Nov                     Falah                    1of2           07:31 PM, 28th Nov                     Falah                    ?           07:33 PM, 28th Nov                   Abdulqader                   as the showing in screenshot will be delivered tomorrow           07:34 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:35 PM, 28th Nov                     Falah                    Ok           07:36 PM, 28th Nov                     Falah                    So ill get both of them by tmrw right coz im flying on Wednesday           07:36 PM, 28th Nov                   Abdulqader                   Yes will be delivered tomorrow           07:38 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:38 PM, 28th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:41 PM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5368010