Subject: Ticket Assigned - Conversation with darshan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Nov 2022 14:49:12 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with darshan darshan                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi darshan, what do you need help with? Customer:  1 Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi darshan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9402954089 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP112722004336     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:37 PM, 28th Nov                     darshan                    Ok           06:37 PM, 28th Nov                     darshan                    Yes           06:37 PM, 28th Nov                     darshan                    Helooooo           06:38 PM, 28th Nov                   Abdulqader                   Hi darshan, thank you for contacting us. This's kader We would be happy to help you.           06:38 PM, 28th Nov                     darshan                    9402954089           06:38 PM, 28th Nov                     darshan                    Supposed to deliver yesterday what kind of services is this           06:39 PM, 28th Nov                     darshan                    Helloooooooooo someone out there           06:40 PM, 28th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:41 PM, 28th Nov                     darshan                    Be quick plz           06:41 PM, 28th Nov                   Abdulqader                   Is this contact number is right +971556983933 ?           06:41 PM, 28th Nov                     darshan                    Can you change ???           06:42 PM, 28th Nov                     darshan                    Am not getting any call           06:42 PM, 28th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:43 PM, 28th Nov                   Abdulqader                   Please provide us with an alternative mobile number           06:43 PM, 28th Nov                     darshan                    +971 52 634 1748           06:43 PM, 28th Nov                     darshan                    .????           06:45 PM, 28th Nov                   Abdulqader                   We would like to inform that we are going to update your provided phone number to the courier team as your order is already shipped from the warehouse and its in transit.           06:45 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:45 PM, 28th Nov                     darshan                    Am traveling try to deliver today itself           06:46 PM, 28th Nov                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:47 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:47 PM, 28th Nov                     darshan                    Thank you so much           06:48 PM, 28th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:48 PM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5367485