Subject: Ticket Assigned - Conversation with Uknown$
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Nov 2022 14:43:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Uknown$ Uknown$                    Hello           06:34 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:34 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:34 PM, 28th Nov                     Uknown$                    1           06:35 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Hello Uknown$ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:35 PM, 28th Nov                     Uknown$                    1           06:35 PM, 28th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:35 PM, 28th Nov                     Uknown$                    9403016634           06:36 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            06:36 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:36 PM, 28th Nov                     Uknown$                    2           06:36 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:36 PM, 28th Nov                     Uknown$                    1           06:36 PM, 28th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:36 PM, 28th Nov                     Uknown$                    [email-masked]           06:36 PM, 28th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:36 PM, 28th Nov                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           06:37 PM, 28th Nov                     Uknown$                    Plz update me about my order 9403016634 and when will it be available for pickup?           06:37 PM, 28th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:37 PM, 28th Nov                     Uknown$                    Ok           06:37 PM, 28th Nov                   Abdulqader                    I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.             06:40 PM, 28th Nov                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           06:40 PM, 28th Nov                     Uknown$                    Can you plz again advise when will it ve be available for pickup           06:40 PM, 28th Nov                     Uknown$                    As i still dont have a date           06:40 PM, 28th Nov                     Uknown$                    It was supposed to be ready for pickup today           06:41 PM, 28th Nov                     Uknown$                    Of course, please do it           06:41 PM, 28th Nov                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           06:43 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:43 PM, 28th Nov                     Uknown$                    Ok           06:43 PM, 28th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:43 PM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5367427