Subject: Note Added - [#5263364] Mattress problem
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Nov 2022 14:07:41 +0000

Hi ,    Dominic Arackal added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5263364    Subject:  Mattress problem   Requester: Aysha.jalahma    Note Content:   <div class="WordSection1">
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<div>From: Babyshop &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, November 28, 2022 3:18 PM<br>
<b>To:</b> Bs WH &lt;[email-masked]&gt;; Sharfuddeen Kadavan &lt;[email-masked]&gt;; Dominic Arackal &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5263364] - Mattress problem</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear team,<br>
Kindly help us to close the case as early as possible. <br>
Problem Statement:  WWD ITEM<br>
Order Date :  11/11/2022<br>
Order ID:  7395122857<br>
Item ID: 158736346 <br>
customer contact number: +97332228170<br>
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Issue Description: the customer is complaining that the item (mattress) is not fit the bed,<br>
 and she is asking for return/exchange can be done, please advise us if we can create a return request or if we can change the item.<br>
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Regards,<br>
Thank You,<br>
Babyshop Support Team</span></div>
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