Subject: Ticket Assigned - Conversation with g thiyaga
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Nov 2022 11:24:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with g thiyaga g thiyaga                    Hi           03:12 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:12 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Hello G Thiyaga , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:12 PM, 28th Nov                     g thiyaga                    9403085351           03:12 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Hi G Thiyaga , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:12 PM, 28th Nov                     g thiyaga                    1           03:12 PM, 28th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:12 PM, 28th Nov                     g thiyaga                    9403085351           03:12 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            03:12 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:12 PM, 28th Nov                     g thiyaga                    2           03:12 PM, 28th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:12 PM, 28th Nov                     g thiyaga                    1           03:12 PM, 28th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:12 PM, 28th Nov                     g thiyaga                    [email-masked]           03:13 PM, 28th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:13 PM, 28th Nov                   Abdulqader                   Hi Thiyaga, thank you for contacting us. This's kader We would be happy to help you.           03:14 PM, 28th Nov                     g thiyaga                    Hi Kader           03:15 PM, 28th Nov                     g thiyaga                    What happened to my order           03:15 PM, 28th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:16 PM, 28th Nov                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           03:16 PM, 28th Nov                   Abdulqader                   .Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           03:17 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           03:17 PM, 28th Nov                     g thiyaga                    I am traveling           03:18 PM, 28th Nov                     g thiyaga                    I need the items on urgent Basis. . if I know u guys will take much delay, I would have not purchased from u at all.           03:19 PM, 28th Nov                   Abdulqader                   We wil do our best to arrange the order ASAP and you will updated shortly           03:19 PM, 28th Nov                     g thiyaga                    This is what going on from morning...           03:19 PM, 28th Nov                     g thiyaga                    I need the items... Which I have paid for           03:19 PM, 28th Nov                     g thiyaga                    It's almost yours! ? Your order will soon be  *ready for collection.*    We'll let you know when you can pick it up.....           03:20 PM, 28th Nov                     g thiyaga                    The same msg from morning           03:20 PM, 28th Nov                     g thiyaga                    No results           03:20 PM, 28th Nov                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           03:21 PM, 28th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           03:21 PM, 28th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:23 PM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5365490