Subject: Ticket Assigned - Conversation with Chante'
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Nov 2022 15:50:39 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chante' Chante'                    Hello i had a delivery for today he eas there and didn't deliver my delivery  No it will only be send tomorrow   He said its because of security but we have order many times and never had an issue           07:29 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:29 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:29 PM, 27th Nov                     Chante'                    1           07:31 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Hello ${{#toTitleCase('Chante'')}} , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:31 PM, 27th Nov                     Chante'                    1           07:31 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:31 PM, 27th Nov                     Chante'                    #940286727           07:32 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           07:32 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:32 PM, 27th Nov                     Chante'                    1           07:32 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:32 PM, 27th Nov                     Chante'                    9402868727           07:33 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP112722001389    You can also easily track your order from My Account > Order History.             07:33 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:33 PM, 27th Nov                     Chante'                    2           07:34 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:34 PM, 27th Nov                     Chante'                    1           07:34 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:34 PM, 27th Nov                     Chante'                    [email-masked]           07:34 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:34 PM, 27th Nov                   Abdulqader                   Hi Chante, thank you for contacting us. This's kader We would be happy to help you.           07:36 PM, 27th Nov                     Chante'                    Please help me to get my delivery plesse they called me for the deliveryto be delivered and they guy didnt deliver           07:37 PM, 27th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:40 PM, 27th Nov                     Chante'                    Thank you           07:40 PM, 27th Nov                   Abdulqader                    We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible  As the order has gone out for delivery, it will be delivered by the end of the day at the latest             07:43 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:43 PM, 27th Nov                     Chante'                    But the delivery guy said only now tomorrow? He will not delivery now he went to the location where the package was suppose to be send? And didnt deliver           07:44 PM, 27th Nov                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:47 PM, 27th Nov                     Chante'                    Thank you           07:47 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:47 PM, 27th Nov                     Chante'                    No           07:49 PM, 27th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:50 PM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5359662