Subject: Ticket Assigned - Conversation with Yara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Nov 2022 15:20:50 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yara Yara                    السلام عايكم           06:59 PM, 27th Nov                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:59 PM, 27th Nov                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:59 PM, 27th Nov                     Yara                    You sent to me that customer no response           07:00 PM, 27th Nov                   MAX KW Whatsapp BOT                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:00 PM, 27th Nov                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:00 PM, 27th Nov                     Yara                    This didnt happen           07:00 PM, 27th Nov                   MAX KW Whatsapp BOT                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:00 PM, 27th Nov                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:00 PM, 27th Nov                     Yara                    No body called me today           07:00 PM, 27th Nov                   MAX KW Whatsapp BOT                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:00 PM, 27th Nov                   MAX KW Whatsapp BOT                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:00 PM, 27th Nov                     Yara                    1           07:00 PM, 27th Nov                   MAX KW Whatsapp BOT                    Hello Yara , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:00 PM, 27th Nov                     Yara                    1           07:00 PM, 27th Nov                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           07:00 PM, 27th Nov                     Yara                    8402567609           07:02 PM, 27th Nov                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1126221000651    You can also easily track your order from My Account > Order History.             07:03 PM, 27th Nov                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:03 PM, 27th Nov                     Yara                    2           07:03 PM, 27th Nov                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:03 PM, 27th Nov                     Yara                    1           07:03 PM, 27th Nov                   MAX KW Whatsapp BOT                   Please enter your email address           07:03 PM, 27th Nov                     Yara                    [email-masked]           07:04 PM, 27th Nov                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           07:04 PM, 27th Nov                   Abdulqader                   Hi Yara, thank you for contacting us. This's kader We would be happy to help you.           07:08 PM, 27th Nov                     Yara                    I have ordered on Friday           07:09 PM, 27th Nov                     Yara                    Now i checked they track status           07:09 PM, 27th Nov                     Yara                    They are writing customer no response           07:10 PM, 27th Nov                     Yara                    And no body contacted me           07:10 PM, 27th Nov                     Yara                    Only center point today and they deivered the order           07:10 PM, 27th Nov                     Yara                    This is my order number           07:11 PM, 27th Nov                     Yara                    8402567609           07:11 PM, 27th Nov                     Yara                             07:12 PM, 27th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:13 PM, 27th Nov                   Abdulqader                   Is this contact number is right  +96550274747?           07:14 PM, 27th Nov                     Yara                    Yes           07:14 PM, 27th Nov                     Yara                    No body called me           07:15 PM, 27th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:17 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:19 PM, 27th Nov                     Yara                    No just I need my order please           07:20 PM, 27th Nov                   Abdulqader                    We wil do our best to arrange the delivery ASAP and you will updated shortly            07:20 PM, 27th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:20 PM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5359420