Subject: Ticket Assigned - Conversation with Ameera
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Nov 2022 14:53:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ameera Ameera                    1           06:46 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:46 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Hello Ameera , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:46 PM, 27th Nov                     Ameera                    1           06:46 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:47 PM, 27th Nov                     Ameera                    9402853703           06:47 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP112722002874    You can also easily track your order from My Account > Order History.             06:47 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:47 PM, 27th Nov                     Ameera                    2           06:47 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:47 PM, 27th Nov                     Ameera                    1           06:47 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:47 PM, 27th Nov                     Ameera                    [email-masked]           06:47 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:47 PM, 27th Nov                   Abdulqader                   Hi AMmera, thank you for contacting us. This's kader We would be happy to help you.           06:48 PM, 27th Nov                     Ameera                    Hello           06:48 PM, 27th Nov                     Ameera                    Can I know please when I will get my order they told me is out for delivery but I'm waiting from morning for that I couldn't do anything today           06:49 PM, 27th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:49 PM, 27th Nov                     Ameera                    Please can you check when I will get it today is already almost 7 o clock           06:49 PM, 27th Nov                   Abdulqader                    We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible  As the order has gone out for delivery, it will be delivered by the end of the day at the latest            06:50 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:50 PM, 27th Nov                     Ameera                    But it's already end of day           06:50 PM, 27th Nov                     Ameera                    What more end thn this           06:50 PM, 27th Nov                     Ameera                    Midnight?           06:51 PM, 27th Nov                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:52 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:52 PM, 27th Nov                     Ameera                    Thank you           06:52 PM, 27th Nov                     Ameera                    No thank you           06:52 PM, 27th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:53 PM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5359191