Subject: Ticket Assigned - Conversation with ton go
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Nov 2022 14:49:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ton go ton go                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  ton go Bot:  Hi ton go, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7802964798 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1127220011117     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97338842177            06:40 PM, 27th Nov                   Abdulqader                   Hi, ton  thank you for contacting us. This's kader We would be happy to help you.           06:41 PM, 27th Nov                     ton go                    Hi, i would like to know what time my order will arrive tonight, because im leaving at my work 7 evning           06:42 PM, 27th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:42 PM, 27th Nov                     ton go                    Ok thank you           06:43 PM, 27th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           06:43 PM, 27th Nov                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest           06:43 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:44 PM, 27th Nov                     ton go                    But i put my work place address, because im not at my home whole day, i am afraid that they might reached here after im leaving, thats why i want to know what time i am here until 7 o’clock evening only           06:45 PM, 27th Nov                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:47 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:47 PM, 27th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:49 PM, 27th Nov                     ton go                    Thanm you so mich and sorry, thats al sir           06:49 PM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5359143