Subject: Ticket Assigned - Conversation with Zakir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Nov 2022 14:44:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zakir Zakir                    Hello           06:28 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:28 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Hello Zakir , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:28 PM, 27th Nov                     Zakir                    1           06:28 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:28 PM, 27th Nov                     Zakir                    9402865882           06:28 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP112722002750    You can also easily track your order from My Account > Order History.             06:28 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:28 PM, 27th Nov                     Zakir                    2           06:29 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:29 PM, 27th Nov                     Zakir                    1           06:29 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:29 PM, 27th Nov                     Zakir                    [email-masked]           06:30 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:30 PM, 27th Nov                   Abdulqader                   Hi Zakir, thank you for contacting us. This's kader We would be happy to help you.           06:31 PM, 27th Nov                     Zakir                    9402865882  9402402752 Both orders supposed to deliver today what happened           06:33 PM, 27th Nov                     Zakir                    R u there to reply           06:34 PM, 27th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:35 PM, 27th Nov                   Abdulqader                   Is this contact number is right  +971522913182?           06:35 PM, 27th Nov                     Zakir                    S           06:35 PM, 27th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:36 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:36 PM, 27th Nov                     Zakir                    Both offers I will get by tommorrow  or just one and one after a week           06:38 PM, 27th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           06:39 PM, 27th Nov                     Zakir                    Tommorrow u cant able to deliver both then I dont need this product bye thanks           06:40 PM, 27th Nov                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly           06:41 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:42 PM, 27th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:44 PM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5359092