Subject: Ticket Assigned - Conversation with Ashraf
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Nov 2022 14:32:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ashraf Ashraf                    Yes           06:19 PM, 27th Nov                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:19 PM, 27th Nov                   MAX KW Whatsapp BOT                    Hello Ashraf , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:19 PM, 27th Nov                     Ashraf                    This is my number           06:20 PM, 27th Nov                   MAX KW Whatsapp BOT                    Hi Ashraf , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            06:20 PM, 27th Nov                     Ashraf                    1           06:20 PM, 27th Nov                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           06:20 PM, 27th Nov                     Ashraf                    8402623132           06:20 PM, 27th Nov                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1126220005391    You can also easily track your order from My Account > Order History.             06:21 PM, 27th Nov                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:21 PM, 27th Nov                     Ashraf                    I need to talk an agent           06:21 PM, 27th Nov                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:21 PM, 27th Nov                     Ashraf                    2           06:21 PM, 27th Nov                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:21 PM, 27th Nov                     Ashraf                    1           06:21 PM, 27th Nov                   MAX KW Whatsapp BOT                   Please enter your email address           06:21 PM, 27th Nov                     Ashraf                    [email-masked]           06:21 PM, 27th Nov                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           06:21 PM, 27th Nov                   Abdulqader                   Hi Asharf, thank you for contacting us. This's kader We would be happy to help you.           06:22 PM, 27th Nov                     Ashraf                    Hi           06:22 PM, 27th Nov                   Abdulqader                   Is this contact number is right +96598780865?           06:22 PM, 27th Nov                     Ashraf                    Yes           06:22 PM, 27th Nov                     Ashraf                    The delivery guy called me he said he has duty @ 5pm           06:23 PM, 27th Nov                   Abdulqader                   please accept our sincere apologies for this Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:24 PM, 27th Nov                     Ashraf                    Ok i will @ my home after 5.30 pm           06:25 PM, 27th Nov                     Ashraf                    Also i have 2 more orders i will give the details shortly           06:26 PM, 27th Nov                     Ashraf                    8402966212           06:27 PM, 27th Nov                   Abdulqader                   We have checked and it appears that the following order number: (8402966212) was placed on Nov 27, 2022. Please note the expected delivery date on Nov 28, 2022           06:27 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:27 PM, 27th Nov                     Ashraf                    8402791825           06:28 PM, 27th Nov                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly           06:28 PM, 27th Nov                     Ashraf                    Please arrange to deliver @ 5.30 pm. I need to pack my things because im travelling within 2 days           06:29 PM, 27th Nov                   Abdulqader                   ok sure will do the needful           06:30 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:30 PM, 27th Nov                     Ashraf                    No Thanks only this           06:32 PM, 27th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:32 PM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5358991