Subject: Ticket Assigned - Conversation with Denniii
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Nov 2022 11:27:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Denniii Denniii                    Dear team, I received one message as below.  "Your order 9402655231 has been delivered. We'd love to hear about your shopping experience. Let us know at: https://centrepoint.app.link/tY5c9QRhivb "  But please note that these items are not yet delivered as I was not at home when it came. I have rescheduled the delivery for tomorrow morning.           03:10 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:10 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:10 PM, 27th Nov                     Denniii                    1           03:10 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Hello Denniii , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:10 PM, 27th Nov                     Denniii                    1           03:11 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:11 PM, 27th Nov                     Denniii                    9402655231           03:11 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please reply 2 for assistance.   You can also easily track your order from My Account > Order History.            03:11 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:11 PM, 27th Nov                     Denniii                    2           03:11 PM, 27th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:11 PM, 27th Nov                     Denniii                    1           03:11 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:11 PM, 27th Nov                     Denniii                    [email-masked]           03:11 PM, 27th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:11 PM, 27th Nov                   Abdulqader                   Hi Denniii, thank you for contacting us. This's kader We would be happy to help you.           03:14 PM, 27th Nov                     Denniii                    Hi kader, I received a message as below.  "Your order 9402655231 has been delivered. We'd love to hear about your shopping experience. Let us know at: https://centrepoint.app.link/tY5c9QRhivb "  But please note that these items are not yet delivered as I was not at home when it came. I have rescheduled the delivery for tomorrow morning.           03:15 PM, 27th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:16 PM, 27th Nov                     Denniii                    Well noted           03:16 PM, 27th Nov                   Abdulqader                   Please allow us more time           03:19 PM, 27th Nov                     Denniii                    ??           03:19 PM, 27th Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,   We have checked and would like to let you know that the proof of the delivery for the order (9402655231 ) from the courier team has been shared with us           03:23 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           03:24 PM, 27th Nov                     Denniii                    I understand it. I just want you to know that the said delivery is not yet completed to avoid any issues the same later.           03:25 PM, 27th Nov                     Denniii                    No. Please take a note of the concern i raised.           03:25 PM, 27th Nov                     Denniii                    Hopefully i get my items tomorrow.           03:25 PM, 27th Nov                   Abdulqader                   please accept our sincere apologies for this We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:26 PM, 27th Nov                     Denniii                    Thanks.           03:26 PM, 27th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           03:26 PM, 27th Nov                     Denniii                    No please.           03:26 PM, 27th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:26 PM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5357350