Subject: Ticket Assigned - Conversation with Maryam Wassef
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 25 Nov 2022 14:56:05 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maryam Wassef Maryam Wassef                    Hi dear           06:46 PM, 25th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:46 PM, 25th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:46 PM, 25th Nov                     Maryam Wassef                    I have made a purchase now with my NBD visa and i didnt get the 10% discount           06:47 PM, 25th Nov                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           06:47 PM, 25th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:47 PM, 25th Nov                     Maryam Wassef                    1           06:47 PM, 25th Nov                   Centrepoint UAE whatsapp bot                    Hello Maryam Wassef , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:47 PM, 25th Nov                     Maryam Wassef                    1           06:47 PM, 25th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:47 PM, 25th Nov                     Maryam Wassef                    9402569136           06:48 PM, 25th Nov                   Centrepoint UAE whatsapp bot                    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    If you wish to cancel your order, please flow below link.      During sales, your order may take longer to arrive.            06:48 PM, 25th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:48 PM, 25th Nov                     Maryam Wassef                    2           06:48 PM, 25th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:48 PM, 25th Nov                     Maryam Wassef                    1           06:49 PM, 25th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:49 PM, 25th Nov                     Maryam Wassef                    [email-masked]           06:49 PM, 25th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:49 PM, 25th Nov                   Abdulqader                   Hi, Mrya thank you for contacting us. This's kader We would be happy to help you.           06:50 PM, 25th Nov                     Maryam Wassef                    Hi kader, i have made a purchase now with my NBD visa and i didnt get the 10% discount           06:50 PM, 25th Nov                   Abdulqader                   Could you please share your order number so that I can assist you further?           06:52 PM, 25th Nov                     Maryam Wassef                    9402569136           06:52 PM, 25th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.   We request you to please allow us some time so we can work on this and do the needful.            06:53 PM, 25th Nov                     Maryam Wassef                    Okay thanks a lot and waiting your feedback           06:54 PM, 25th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:55 PM, 25th Nov                     Maryam Wassef                    No thanks           06:55 PM, 25th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:55 PM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5345351