Subject: Ticket Assigned - Conversation with abid
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 25 Nov 2022 14:31:53 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abid abid                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  abid Bot:  Hi abid, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  From many days my order is out for delivery but not yet delivered Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9401768450 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD008674988     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0502755290            06:22 PM, 25th Nov                     abid                    0502766290           06:23 PM, 25th Nov                   Abdulqader                   Hi abid, thank you for contacting us. This's kader We would be happy to help you.           06:23 PM, 25th Nov                     abid                    Sorry before i give wrong no           06:23 PM, 25th Nov                     abid                    Yes my order was scheduled to deliver on 23rd but not yet delivered           06:23 PM, 25th Nov                     abid                    Any body there           06:24 PM, 25th Nov                     abid                    ?           06:25 PM, 25th Nov                     abid                    9401768450 this is my order no           06:25 PM, 25th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:25 PM, 25th Nov                   Abdulqader                   Is this contact number is right +971502766290?           06:27 PM, 25th Nov                     abid                    Yes           06:27 PM, 25th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:28 PM, 25th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:29 PM, 25th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:31 PM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5345199