Subject: Note Added - [#5064344] Refund
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 24 Nov 2022 19:49:00 +0000

Hi ,    Bajrangi Kumar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5064344    Subject:  Refund   Requester: Rawan saad    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Aneesh,</div>
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<div class="MsoNormal">Please do the needful.</div>
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<div class="MsoNormal">Team- I am no more associated with Max, as I have moved to Centre Point. So please contact Mr. Aneesh Ravi for Max-BCC related queries &amp; concern.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Bajrangi Kumar</div>
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<div>From: Jessie Caparas &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, November 22, 2022 8:11 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; Bajrangi Kumar &lt;[email-masked]&gt;; Prakash Iyangar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5064344] - Refund<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal"><a id="OWAAM80B92FE9C20649659ACD1A65DA62466A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bajrangi Kumar</span></a></div>
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<div class="MsoNormal">Please help us on this urgent complain.</div>
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<a id="OWAAM2EA17BB995F74D308F7B161AC77A51B7" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Prakash Iyangar</span></a> kindly intervene for a speedy resolution.</div>
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<div class="MsoNormal">This is a store complaint for Bahrain.</div>
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<div class="MsoNormal"> <b><u></u></b>
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<div class="MsoNormal"><span style="font-size:10.0pt"><img width="89" height="38" style="width:.927in;height:.3958in" id="Picture_x0020_55" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTYyOTYzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.A2B5JyPw_DpFDGtS_bEcwzNaFp97_VUEfjkpvSRNt-E" data-id="2044005629631" alt="A picture containing text, clipart

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<b><span style="font-size:9.0pt">Jessie Caparas</span></b><span style="font-size:9.0pt"></span>
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<div class="MsoNormal"><span style="font-size:9.0pt">Team Leader</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt">+971 4 5172087</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt">Landmark Group HQ, Marina, Dubai, UAE.</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt"><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, November 18, 2022 10:49 AM<br>
<b>To:</b> Bajrangi Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5064344] - Refund</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team,<br>
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Any update on this.<br>
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the customer is asking about the refund money but he do not have the invoice or the return slip.<br>
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Store : bahrain City Center mall<br>
card : ***9348; mada(Apple Pay);<br>
Amount: BHD 4.500<br>
At: MAX FASHION Bahrain city centre<br>
Country: BAHRAIN<br>
On: 2022-09-30 18:10:18<br>
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customer  name : Rawan saad <br>
customer  saudi number is ( 00966547442227).<br>
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Thank You,<br>
Max Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 8 Nov at 12:04 PM
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi team,</span><span style="color:#183247"></span>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Any update on this.</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">the customer is asking about the refund money but he do not have the invoice or the return slip.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Store : bahrain City Center mall</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">card : ***9348; mada(Apple Pay);<br>
Amount: BHD 4.500<br>
At: MAX FASHION Bahrain city centre<br>
Country: BAHRAIN<br>
On: 2022-09-30 18:10:18</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">customer  name : Rawan saad <br>
customer  saudi number is ( 00966547442227).</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thank You,<br>
</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">Max </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Support Team
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 2 Nov at 10:44 AM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team ,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">the customer is asking about the refund money but he do not have the invoice or the return slip.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store : bahrain City Center mall</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">card : ***9348; mada(Apple Pay);<br>
Amount: BHD 4.500<br>
At: MAX FASHION<br>
Country: BAHRAIN<br>
On: 2022-09-30 18:10:18</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">customer  name : Rawan saad <br>
customer  saudi number is ( 00966547442227)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">regards,</span></div>
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