Subject: Ticket Assigned - Conversation with SS
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Nov 2022 16:44:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SS SS                    Hi           08:30 PM, 24th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:30 PM, 24th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:30 PM, 24th Nov                     SS                    1           08:30 PM, 24th Nov                   MAX UAE whatsapp bot                    Hello SS , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:31 PM, 24th Nov                     SS                    1           08:31 PM, 24th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:31 PM, 24th Nov                     SS                    9402122662           08:32 PM, 24th Nov                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            08:32 PM, 24th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:32 PM, 24th Nov                     SS                    2           08:32 PM, 24th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:32 PM, 24th Nov                     SS                    1           08:32 PM, 24th Nov                   MAX UAE whatsapp bot                   Please enter your email address           08:32 PM, 24th Nov                     SS                    [email-masked]           08:33 PM, 24th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:33 PM, 24th Nov                     SS                    Okey           08:33 PM, 24th Nov                   mazen                   Hi , thank you for contacting us. This's Mazen We would be happy to help you.           08:34 PM, 24th Nov                   mazen                    I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.            08:36 PM, 24th Nov                   mazen                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           08:36 PM, 24th Nov                   mazen                   Do you have any other inquiries that we can help with?           08:36 PM, 24th Nov                     SS                    Tomorrow my flight in the evening before that i need           08:37 PM, 24th Nov                   mazen                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           08:38 PM, 24th Nov                   mazen                   We will do our best to make it ready for collection by tomorrow           08:38 PM, 24th Nov                     SS                    But need by tomorrow.           08:39 PM, 24th Nov                   mazen                   ok sure will do the needful           08:40 PM, 24th Nov                     SS                    Okey           08:40 PM, 24th Nov                   mazen                   Do you have any other inquiries that we can help with?           08:41 PM, 24th Nov                   mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:44 PM, 24th Nov                     SS                    No thank you for quick reply           08:44 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5340524