Subject: Ticket Assigned - Conversation with Nabiha Faizan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Nov 2022 16:21:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nabiha Faizan Nabiha Faizan                    When will it be ready? Its 3 days now           08:16 PM, 24th Nov                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            08:16 PM, 24th Nov                   Babyshop UAE WhatsApp bot                    Hello Nabiha Faizan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:16 PM, 24th Nov                     Nabiha Faizan                    1           08:16 PM, 24th Nov                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           08:16 PM, 24th Nov                     Nabiha Faizan                    9401749046           08:16 PM, 24th Nov                   Babyshop UAE WhatsApp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            08:16 PM, 24th Nov                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:16 PM, 24th Nov                     Nabiha Faizan                    2           08:16 PM, 24th Nov                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:16 PM, 24th Nov                     Nabiha Faizan                    1           08:16 PM, 24th Nov                   Babyshop UAE WhatsApp bot                   Please enter your email address           08:16 PM, 24th Nov                     Nabiha Faizan                    [email-masked]           08:17 PM, 24th Nov                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           08:17 PM, 24th Nov                   Abdulqader                   Hi Nabiha, thank you for contacting us. This's kader We would be happy to help you.           08:17 PM, 24th Nov                     Nabiha Faizan                    I ordered 3 days ago           08:18 PM, 24th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:18 PM, 24th Nov                     Nabiha Faizan                    It still not ready for pickup           08:18 PM, 24th Nov                     Nabiha Faizan                    9401749046 my order #           08:18 PM, 24th Nov                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           08:19 PM, 24th Nov                   Abdulqader                    Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           08:19 PM, 24th Nov                     Nabiha Faizan                    Ok           08:19 PM, 24th Nov                     Nabiha Faizan                    Please           08:19 PM, 24th Nov                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           08:20 PM, 24th Nov                     Nabiha Faizan                    Ok           08:20 PM, 24th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:20 PM, 24th Nov                     Nabiha Faizan                    No           08:20 PM, 24th Nov                     Nabiha Faizan                    Thanks           08:20 PM, 24th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:20 PM, 24th Nov                     Nabiha Faizan                    ??           08:21 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5340364