Subject: Ticket Assigned - Conversation with AriF
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Nov 2022 15:11:20 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with AriF AriF                    Hii           07:03 PM, 24th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:03 PM, 24th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:03 PM, 24th Nov                     AriF                    I wanted to order online           07:03 PM, 24th Nov                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:03 PM, 24th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:03 PM, 24th Nov                     AriF                    1           07:03 PM, 24th Nov                   Centrepoint UAE whatsapp bot                    Hello AriF , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:03 PM, 24th Nov                     AriF                    1           07:03 PM, 24th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:03 PM, 24th Nov                     AriF                    9402224549           07:04 PM, 24th Nov                   Centrepoint UAE whatsapp bot                    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery    If you wish to cancel your order, please flow below link.               07:04 PM, 24th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:04 PM, 24th Nov                     AriF                    2           07:05 PM, 24th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:05 PM, 24th Nov                     AriF                    1           07:05 PM, 24th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:05 PM, 24th Nov                     AriF                    [email-masked]           07:05 PM, 24th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:05 PM, 24th Nov                   Abdulqader                   Hi Arif thank you for contacting us. This's kader We would be happy to help you.           07:06 PM, 24th Nov                     AriF                    Your payment for order 9402224549 is being processed, and it may take up to an hour. We'll notify you when your order is confirmed.           07:06 PM, 24th Nov                     AriF                    I missed out entering the otp           07:06 PM, 24th Nov                     AriF                    Coz i closed the windows bymistake           07:06 PM, 24th Nov                     AriF                    Wn i tried to do the payment again.. It shows me a higher price as the promo code for the first purchase was not being applied           07:07 PM, 24th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:08 PM, 24th Nov                     AriF                    Ok           07:08 PM, 24th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.   We request you to please allow us some time so we can work on this and do the needful.           07:09 PM, 24th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:09 PM, 24th Nov                     AriF                    No           07:10 PM, 24th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:11 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5339824