Subject: Ticket Assigned - Conversation with حفصه البلوشى
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Nov 2022 14:21:10 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with حفصه البلوشى حفصه البلوشى                    Hi           05:59 PM, 24th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:59 PM, 24th Nov                   MAX UAE whatsapp bot                    Hello حفصه البلوشى , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:59 PM, 24th Nov                     حفصه البلوشى                    1           05:59 PM, 24th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           05:59 PM, 24th Nov                     حفصه البلوشى                    9402153682           06:00 PM, 24th Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP112422000204    You can also easily track your order from My Account > Order History.             06:00 PM, 24th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:00 PM, 24th Nov                     حفصه البلوشى                    2           06:00 PM, 24th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:00 PM, 24th Nov                     حفصه البلوشى                    1           06:00 PM, 24th Nov                   MAX UAE whatsapp bot                   Please enter your email address           06:00 PM, 24th Nov                     حفصه البلوشى                    [email-masked]           06:00 PM, 24th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:00 PM, 24th Nov                   Abdulqader                   Hi Hafsah, thank you for contacting us. This's kader We would be happy to help you.           06:05 PM, 24th Nov                     حفصه البلوشى                             06:06 PM, 24th Nov                     حفصه البلوشى                    I received this message           06:06 PM, 24th Nov                     حفصه البلوشى                    But no one called me for delivery           06:06 PM, 24th Nov                     حفصه البلوشى                    No contact nothing           06:06 PM, 24th Nov                     حفصه البلوشى                    Then how it’s written customer no response           06:06 PM, 24th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:07 PM, 24th Nov                     حفصه البلوشى                    Sure           06:07 PM, 24th Nov                   Abdulqader                   Is this contact number is right  +971554097998?           06:09 PM, 24th Nov                     حفصه البلوشى                    Yes           06:09 PM, 24th Nov                     حفصه البلوشى                    I’m messaging from this number only           06:10 PM, 24th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:10 PM, 24th Nov                     حفصه البلوشى                    You people just write this and after this nothing happens           06:11 PM, 24th Nov                     حفصه البلوشى                    Last time also u people just wrote sorry n all and I got my delivery at night 10           06:12 PM, 24th Nov                     حفصه البلوشى                    Your agent said delivery time is 9 to 9           06:12 PM, 24th Nov                     حفصه البلوشى                    Improve your services           06:12 PM, 24th Nov                     حفصه البلوشى                    People wait full day at home for their order they leave there work and wait for you people to deliver because we receive message at morning 9 that order is out for delivery           06:13 PM, 24th Nov                     حفصه البلوشى                    But what time u deliver is night 10pm           06:14 PM, 24th Nov                   Abdulqader                   Please accept our apologies for the inconvenience caused to you. We know that this is not the ideal experience for you while shopping with us, but we would like to inform you that necessary actions will be taken not to repeat this mistake again.We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply to the basic standards related to products delivery.           06:15 PM, 24th Nov                   Abdulqader                   ​ We’re on it - and we’ll do our best to sort this out quickly.           06:15 PM, 24th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:15 PM, 24th Nov                     حفصه البلوشى                    Will see when I get my delivery           06:16 PM, 24th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           06:17 PM, 24th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:18 PM, 24th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:20 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5339404