Subject: Ticket Assigned - Conversation with girLie??‍♀️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Nov 2022 16:26:11 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with girLie??‍♀️ girLie??‍♀️                    hi           07:59 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:59 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Hello GirLie??‍♀️ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:59 PM, 22nd Nov                     girLie??‍♀️                    3           07:59 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            07:59 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:59 PM, 22nd Nov                     girLie??‍♀️                    2           08:00 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:00 PM, 22nd Nov                     girLie??‍♀️                    1           08:00 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:00 PM, 22nd Nov                     girLie??‍♀️                    [email-masked]           08:00 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:00 PM, 22nd Nov                   Abdulqader                   Hi, dear thank you for contacting us. This's kader We would be happy to help you.           08:04 PM, 22nd Nov                     girLie??‍♀️                    hi good evening           08:04 PM, 22nd Nov                     girLie??‍♀️                    i just want to ask coz the last time i spoke to someone for the return of my item i mentioned monday. but until now no one is coming to get it           08:05 PM, 22nd Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:09 PM, 22nd Nov                   Abdulqader                   We can see that you are contacting us regarding your order 9595069175           08:13 PM, 22nd Nov                     girLie??‍♀️                    yes           08:13 PM, 22nd Nov                   Abdulqader                   Kindly elaborate your query           08:16 PM, 22nd Nov                     girLie??‍♀️                    until now no one is coming to get my return           08:17 PM, 22nd Nov                     girLie??‍♀️                    someone called and i confirmed it yesterday but no one comes           08:17 PM, 22nd Nov                   Abdulqader                   Is this contact number is right  +971563738863?           08:20 PM, 22nd Nov                     girLie??‍♀️                    yes           08:21 PM, 22nd Nov                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           08:23 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:23 PM, 22nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:25 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5325890