Subject: Ticket Assigned - Conversation with cutie-jhing
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Nov 2022 16:24:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with cutie-jhing cutie-jhing                    Hi           08:00 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:00 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:00 PM, 22nd Nov                     cutie-jhing                    1           08:00 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Hello Cutie-jhing , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:00 PM, 22nd Nov                     cutie-jhing                    1           08:01 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:01 PM, 22nd Nov                     cutie-jhing                    9401411353           08:01 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP112122003403    You can also easily track your order from My Account > Order History.             08:01 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:01 PM, 22nd Nov                     cutie-jhing                    2           08:02 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:02 PM, 22nd Nov                     cutie-jhing                    1           08:02 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:02 PM, 22nd Nov                     cutie-jhing                    [email-masked]           08:02 PM, 22nd Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:02 PM, 22nd Nov                     cutie-jhing                    Hello           08:05 PM, 22nd Nov                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           08:05 PM, 22nd Nov                     cutie-jhing                    I just want to follow up regarding my order           08:05 PM, 22nd Nov                     cutie-jhing                    I ordered 2 items but one has been delivered           08:05 PM, 22nd Nov                     cutie-jhing                    I just want to follow the other order           08:06 PM, 22nd Nov                     cutie-jhing                    I havent received this item yet           08:06 PM, 22nd Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:12 PM, 22nd Nov                     cutie-jhing                    Ok thank you           08:12 PM, 22nd Nov                     cutie-jhing                    Because in my application both of the orders has been delivered           08:14 PM, 22nd Nov                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           08:17 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:17 PM, 22nd Nov                     cutie-jhing                    Thank you. Im just concern because in my app it has been delivered but I haven't received it yet           08:19 PM, 22nd Nov                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           08:20 PM, 22nd Nov                     cutie-jhing                    Thank you so much! I will be waiting           08:21 PM, 22nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:24 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5325882