Subject: Ticket Assigned - Conversation with nemalyn
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Nov 2022 15:46:53 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nemalyn nemalyn                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  nemalyn Bot:  Hi nemalyn, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9401398339 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP112022005307     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0524532293            07:38 PM, 22nd Nov                     nemalyn                    Thank you           07:38 PM, 22nd Nov                   Abdulqader                   Hi nemalyn, thank you for contacting us. This's kader We would be happy to help you.           07:38 PM, 22nd Nov                     nemalyn                    Hi           07:38 PM, 22nd Nov                     nemalyn                    My concern is i ordered online last nov 20 i should receive the item the next day but the carrier didnt deliver my oder and until now i haven't receive my order           07:40 PM, 22nd Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:41 PM, 22nd Nov                     nemalyn                    All right           07:41 PM, 22nd Nov                   Abdulqader                   Is this contact number is right +971524532293?           07:42 PM, 22nd Nov                     nemalyn                    Yes           07:42 PM, 22nd Nov                   Abdulqader                    We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:43 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:43 PM, 22nd Nov                     nemalyn                    The guy that suppost to deliver making alibi that its traffic           07:44 PM, 22nd Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:44 PM, 22nd Nov                     nemalyn                    Ok thank you           07:45 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:45 PM, 22nd Nov                     nemalyn                    Nothing more thank you i hope i will receive my item as soon as posible           07:46 PM, 22nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:46 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5325519