Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Nov 2022 15:37:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0508193266            07:27 PM, 22nd Nov                     hello                    Ok           07:27 PM, 22nd Nov                   Abdulqader                   Hi, thank you for contacting us. This's kader We would be happy to help you.           07:30 PM, 22nd Nov                     hello                    Hey           07:30 PM, 22nd Nov                     hello                    I am still waiting for my pick up of return items           07:31 PM, 22nd Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:32 PM, 22nd Nov                     hello                    Yes please           07:32 PM, 22nd Nov                   Abdulqader                   Is this contact number is right +971508193266 ?           07:33 PM, 22nd Nov                     hello                    Yes           07:34 PM, 22nd Nov                   Abdulqader                    Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.            07:35 PM, 22nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:35 PM, 22nd Nov                     hello                    No that is all           07:36 PM, 22nd Nov                     hello                    I WILL WAIT           07:36 PM, 22nd Nov                     hello                    For the pick up           07:36 PM, 22nd Nov                     hello                    Thank you           07:36 PM, 22nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:36 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5325434